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Download

Small Business Management
Small Business Management

Small Business Management For Success

“Small Business Management”
is a 98 page eBook that is designed for business owners and managers who want to make more profits and run their business more smoothly and effectively.

“Small Business Management”
will enable you to run your business like a successful entrepreneur, making more profits whilst managing your costs. It covers how to manage your staff more effectively and will enable you to finally gain control over your business. 

Contents

Introduction

1-What Not To Do
Lose Sight of Your Goal
Make Mistakes
Compete for the Same Customers in the Same Way
Expect Too Much From Your Employees
Concentrate on the Sale
Systems of Management
2-Leadership
What Makes a Good Boss?
Assigning Responsibilities
Business Teams
Communication
Tips for Employers
Men versus Women
Delegation
Building a Cohesive Company
Culture
Motivating Employees
Employee Benefits
Dealing With the Problem Employee
Invest Your Time
Motivation
Isolation
Attitude
Accountability
3-Human Resources
Hiring New Employees
Interview Tips
Legal Requirements
4- Operating Reports
Cash Flow
Reading Financial Statements
What are Financial Statements?
Balance Sheets
Income Statements
Cash Flow Statements
Operating Activities
Investing Activities
Financing Activities
Financial Statement
Ratios and Calculations

5- Marketing and Sales
Customer Service Tips for Teaching Top-Notch Customer Service
Keeping Customers for Life
Dealing with Angry Customers
What Not to Say
Solving Problems
6- Evaluating Your Management Structure
In Case of Emergency
Worst Case Scenario
Emergency Action Plan
Be Prepared
Getting Back to Work
7- Growing Your Business
Open Another Location
Create Franchise Opportunities
License Your Product
Alliances or Partnerships
Diversification
Look for New Markets
Government Contracts
Mergers or Acquisitions
Expand Globally
Internet Sales
Top 10 Tips for Using Email Marketing:
Shooting for the Stars
Guidelines for Small Business Success
Index
 

Price: $39.95

eBook will be E-mailed in .pdf format
   
   
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